Chalkpit Farm Privacy Policy

Our contact details:
Chalkpit Farm, Chalkpit Hill, Bekesbourne, Canterbury, Kent. CT4 5EU.
01227 830666
shop@essentiallyhops.co.uk

 

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you submit your details on one of our ‘contact us’ forms provided on this website.

We use the information that you have given us in order to contact or reply to you about the enquiry you have made with us.

We may share this information with other businesses at Chalkpit Farm and with Essentially Hops.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.

 

How we store your personal information 

Your information is securely stored on our web servers. We keep contact information for 6 months. We will then dispose your information by deleting it and removing it from our servers.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us.